QOTD on Shadow IT

I'd argue that Shadow IT is not a problem; it's progress. It's kind of like software Darwinism. The services and applications that are adopted widely are the ones that IT will have to figure out how to support – whether they like it or not. On the other hand, the ones that IT legitimately cannot sign off on – because they are too insecure, too poorly designed or simply an invitation for an audit – will die off.
-- Ian Murdock, VP Platform, ExactTarget

Src: IT Departments: Stop Complaining about Shadow IT - Datamation

Note: emphasis is mine.

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